FAQ

Got a question? Check out our FAQs for quick solutions to help you use our services better.
What is the space requirement of the machine?

Our machines feature an integrated design that combines the functions of 4-6 traditional machines into one, reducing the space requirement and saving over 30% of factory space. The exact footprint depends on the specific model - we'd be happy to provide details based on your needs.

Is the maintenance cost of your machines high?

No, our machines are built with high-quality components, ensuring long maintenance cycles and low maintenance costs. Unlike competitors, we offer fair-priced spare parts - keeping your operations efficient and affordable.

What after-sales support and service do you provide?

Installation Support: Free remote guidance (onsite engineer available upon request)

Warranty: 1-year warranty (non-consumable parts) + lifelong technical support

Spare Parts: Lifelong supply with competitive pricing & fast global delivery

24/7 Support: Fast response via WhatsApp/WeChat: +86-15868562229, +86-15868562226

Email: info@qianfeng-machine.com / qianfeng@qianfeng-machine.com

Your satisfaction is our priority - we ensure reliable, long-term support for your machine’s entire lifecycle.

What is your production capacity and lead time?

Production Capacity: Over 400 machines produced annually.

Standard Delivery Time: Approximately 30 days after deposit (depending on model and customization).

Expedited Options: Available for urgent orders - please contact us for details.

Are you a factory or a trading company?

We are a direct manufacturer with our own factory in Wenzhou, China. You're welcome to visit our production facility or schedule a video tour to inspect our machines.

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